Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, apply to your access to and use of treeservicegreenvillenc.com and any other site that links to these Terms (the "Website"). Please review them carefully, because they define your rights and obligations.
If you use the Website, you accept these Terms. If you do not agree, do not access or use the Website. We may update these Terms or limit access at any time, with or without notice. Your continued use of the Website means you accept the revised version. The Website is designed for users in the United States and its territories. You also confirm that you are of legal age and otherwise meet these requirements.
Our Privacy Policy explains how we collect, use, and protect personal information, and it is part of these Terms. By using the Website, you acknowledge that you have read and agree to the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is an online service that helps homeowners and consumers submit service requests to independent providers offering home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform home improvement or professional services ourselves.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with local rules, regulations, or license requirements.
- Employ or endorse Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customer leads.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you complete and submit a form, you consent to our use of your information as described in the Privacy Policy. You also expressly agree to be contacted by us and by Third-Party Providers through:
- Phone calls, including autodialed or prerecorded calls
- Text messages
- Postal mail
Standard message and data rates may apply. Consent is not required to make a purchase. You may opt out by following the instructions provided.
You agree that:
- The information you provide is true and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other business, you confirm that you have the authority to bind that business.
4. License
We provide you with a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. We reserve all rights not expressly granted to you.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or carry out unlawful activity.
- Scrape, hack, probe, or overload the Website.
- Collect user information for unsolicited outreach.
- Misrepresent your identity or information.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or bypass security features.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as messages, reviews, or feedback. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, display, and adapt it.
You represent that:
- You own the content or have the right to share it.
- The content does not violate any law or infringe another person’s rights.
We may use feedback for any lawful purpose without paying you or obtaining further approval.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided for convenience only. We are not responsible for their content, policies, or actions. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes or pricing shown are informational only and are not binding. Any service contract is strictly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including by phone or email. You do not have to give this consent in order to buy services. See Section 2 for opt-out information.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply where allowed by law.
11. Intentional False Information
If you provide false contact details or a false address, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All Website content, including text, trademarks, and copyrights, belongs to us or our licensors. Nothing in these Terms gives you ownership rights in the Website or its content.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not promise that the content is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions will continue to apply after termination, including disclaimers and arbitration terms.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for indirect, incidental, special, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us, whichever is greater or applicable.
Some jurisdictions do not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content you submit
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement notices to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Please include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
Submitting false claims may create liability.
19. Electronic Communications
You agree to receive communications electronically by email or through postings on the Website. These communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Any dispute will be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be decided through written submissions.
- Class actions and jury trials are not permitted.
- The arbitrator’s ruling is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that cannot be arbitrated must be brought in the state or federal courts located in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim tied to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the rest will remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has any rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
