Last Updated: October 6, 2025
At treeservicegreenvillenc.com, "treeservicegreenvillenc.com," "we," and "us," we value your privacy and want you to understand how your information is handled.
This policy explains what we collect, how we use it, when we share it, and the choices available to you. By visiting treeservicegreenvillenc.com or any page that references this policy, you agree to the terms below.
Scope
This policy applies to information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Through our ads and apps on third-party websites when they link to this policy
It does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Email address
- Phone number
- Information related to your service request, such as location, scope, timing, pricing expectations, and notes
- Any other details you choose to send us
2. Information Collected Automatically
Examples include:
- Pages you visit, links you click, time spent on the site, and the pages that brought you in or sent you away
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening data
- Advertising and analytics information, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Measure how the Website performs
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies, but some site features may not work properly without them.
Third parties may also place cookies on your device, and we do not control those tools.
Interest-Based Advertising
We may partner with others to deliver ads that reflect your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to identify your device.
To learn more or opt out, visit:
How We Use Your Information
We use the information we collect to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate with you about requests, updates, and support
- Personalize your experience and our marketing messages
- Conduct analytics, research, and product development
- Detect, prevent, and respond to fraud, misuse, and security issues
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
If you ask for a quote or service, we share the details needed to fulfill that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and business, such as analytics, security, payments, support, and marketing providers.
These vendors may use personal information only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when needed to comply with the law, protect rights and safety, or investigate fraud and abuse.
Business Transfers
We may share information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers we already shared your request with.
- Cookies: Adjust your browser settings or use the opt-out links above to manage cookies.
Access and Control
You may ask us to:
- See the data we have about you
- Correct inaccurate information
- Delete information, subject to legal or operational requirements
- Share concerns about how we use your data
Please use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, based on factors such as:
- The type and sensitivity of the data
- The risk of harm if it is disclosed or misused
- The reasons we are processing it
- Legal obligations that apply
- Whether those purposes can be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
This Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collecting it
- Categories of third parties with whom we shared it
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, unless an exception applies.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, and that activity may be considered a "sale" or "sharing" under California law.
To opt out, contact us and say "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you choose to exercise your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified, or that are excessive, may be denied.
How to Submit a Request
Use the contact details below and include "California Privacy Request" in your message.
If you submit a request through an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
This Website is intended for U.S. residents.
If you access it from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be changed.
If you keep using the Website after a revision, you accept the updated policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To send California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."}
